While there aren’t any help forums, you can contact eFax support directly if the Help Center doesn’t have the answer you’re looking for.
It contains guides for setting up and using eFax, adjusting preferences, and more. The eFax Help Center is the first place to look if you run into any issues while using the service.
EFAX MESSENGER FILE LOCATION PRO
Instead, eFax will email you when faxes are available and link you to view them on the website, which is secured by a TLS connection.Įnhanced Security is available as a free add-on for eFax Plus and Pro users. Users with Enhanced Security won’t receive faxes in their inboxes. Plus and Pro users can add more protection by contacting customer support to activate eFax Enhanced Security. While Plus and Pro users don’t get the same security options, faxes sent online or through the mobile app are still encrypted in transit. eFax: SecurityĮFax offers robust security measures, and Corporate users gain access to enough protection to comply with a variety of standards including HIPAA, GLBA, and 256-bit TLS. You should receive a confirmation email once your fax reaches its intended destination. However, we observed a pattern of user complaints that faxes often take a long time to reach the recipient. That said, it’s easy to view and manage faxes regardless of how you’re accessing the platform.ĮFax streamlines the process of sending faxes, so you can usually send documents within a few seconds to up to 50 people at a time. The eFax website has a relatively basic design, but both eFax Messenger and the mobile app look more modern. (Image credit: eFax) eFax: Interface and performance
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